Total Customer Loyalty Is Our Mission.
Cummins has strong distribution across the Russia and CIS, providing new equipment sales and full aftermarket support across its product range of engines and parts for a wide range of applications and market segments. This includes the provision of service, repairs and maintenance, and the supply of parts and engine consumables.
Customer Support from Cummins Inc. is more than Cummins products. It’s thousands of certified service technicians, trained and equipped with the latest diagnostic and repair tools. It’s distribution centers, dedicated personnel and service trucks delivering the highest-quality parts - Genuine Cummins Parts. It’s instant access to parts, service, warranty and other information. It’s everything you need, where and when you need it, to keep your equipment running its best. The most comprehensive parts and service network in the world, a total system built to meet the toughest standards in the world.
Total Customer Loyalty Is Our Mission. That means 100% satisfaction with the performance of Cummins products, services, information and our people. To ensure that we exceed your expectations, we conduct ongoing customer satisfaction surveys, focus group research and meet regularly with customer councils. If you have a comment, experience or suggestion that will help us achieve greater customer satisfaction, we want to hear it.